inbound bpo: Call Target Report Format inbound bpo

CMS ID	Agents Name	Team Leader	Team Manager	Status	Shift	WFM-Status	Staff Time	Calls
	Hardeep Kumar			On Floor	0500-1400	P	520	94
	Pawan Kumar			On Floor	0500-1400	P	482	105
	Meena Kumari			On Floor	0500-1400	P	448	123
	Amit Kumar			On Floor	0500-1400	P	510	125
	Sanjay Kumar			On Floor	0500-1400	P	538	141
	Anju Sharma			On Floor	0500-1400	P	551	141
	Minakshi			On Floor	0500-1400	P	542	149
	Devi Singh			On Floor	0500-1400	P	546	153
	Rattan Chand			On Floor	0500-1400	P	549	161
	Parveen Kumar			On Floor	0500-1400	P	536	162
	Peer Mohammad			On Floor	0500-1400	P	514	163
	Rahul Panwar			On Floor	0500-1400	P	542	164
	Ankush Jasrotia			On Floor	0500-1400	P	543	164
	Sarla Rana			On Floor	0500-1400	P	541	165
	Subhash Chand			On Floor	0500-1400	P	543	165
	Mohan Rana			On Floor	0500-1400	P	542	169
	Sudesh Devi			On Floor	0500-1400	P	540	171
	Vikas Yadav			On Floor	0500-1400	P	543	171
	Ankur Jain			On Floor	0500-1400	P	545	173
	Sarabjit Singh			On Floor	0500-1400	P	538	176
	Dinesh Kumar			On Floor	0500-1400	P	542	184
	Rachit Kumar Gandhi			On Floor	0500-1400	P	550	204
	Nishant Jishtu			On Floor	0600-1500	P	88	5
	Anand Kumar			On Floor	0600-1500	P	454	39
	Savita			On Floor	0600-1500	P	304	100
	Bishan Singh			On Floor	0600-1500	P	343	102
	Sunny Dhull			On Floor	0600-1500	P	458	110
	Mohit Jain			On Floor	0600-1500	P	486	110
	Sunita Kaushal			On Floor	0600-1500	P	542	117
	Shanny Kumar			On Floor	0600-1500	P	520	125
	Vinay			On Floor	0600-1500	P	540	139
	Pradeep Singh			On Floor	0600-1500	P	541	162
	Suresh Simani			On Floor	0600-1500	P	554	164
	Baldev Raj			On Floor	0600-1500	P	542	166
	AmitKumar			On Floor	0600-1500	P	542	166
	Baldev Singh			On Floor	0600-1500	P	543	166
	Rajnish Chauhan			On Floor	0600-1500	P	542	167
	Shakti Nath Verma			On Floor	0600-1500	P	545	167
	Jai Parkash Verma			On Floor	0600-1500	P	534	168
	Gaurav Sharma			On Floor	0600-1500	P	541	168
	Sushil Kaundal			On Floor	0600-1500	P	540	169
	Vikrant Singh Guleria			On Floor	0600-1500	P	558	169
	Suraj Kumar Kamley			On Floor	0600-1500	P	541	170
	Sinder Pal			On Floor	0600-1500	P	541	170
	Sudarshna Kumari			On Floor	0600-1500	P	541	170
	Dhanishwari			On Floor	0600-1500	P	542	171
	Gurpreet Singh			On Floor	0600-1500	P	545	171
	Ajay Kumar			On Floor	0600-1500	P	540	172
	Anil Kumar			On Floor	0600-1500	P	531	173
	Sonia Sharma			On Floor	0600-1500	P	538	174
	Sarabjeet Singh			On Floor	0600-1500	P	539	174
	Sachin Kumar			On Floor	0600-1500	P	541	174
	Sandeep Kumar			On Floor	0600-1500	P	541	176
	Lal Singh			On Floor	0600-1500	P	542	176
	Sarita Tannk			On Floor	0600-1500	P	531	182
	Afsana			On Floor	0600-1500	P	541	184
	Saleem			On Floor	0600-1500	P	541	186
	Paramjeet Singh			On Floor	0600-1500	P	523	187
	Shishpal Chahal			On Floor	0600-1500	P	545	195
	Barinder Kumar			On Floor	0600-1500	P	484	196
	Ashish Kumar			On Floor	0600-1500	P	541	197
	Jaswant Singh			On Floor	0600-1500	P	546	201
	Kamal Jit			On Floor	0600-1500	P	542	203
	Ravinder Kumar			On Floor	0600-1500	P	540	205
	Sheetal Thakur			On Floor	0600-1500	P	542	205
	Mamta Sharma			On Floor	0600-1500	P	541	208
	Jafar Ali			On Floor	0600-1500	P	541	229
	Pinki Rani			On Floor	0700-1200	P	311	0
	Mohammad Tabraiz			On Floor	0700-1200	P	214	62
	Rasheed Mohammd			On Floor	0700-1200	P	316	86
	Sapna			On Floor	0700-1200	P	303	90
	Vijay Kumar			On Floor	0700-1200	P	301	92
	Sonu Kanojia			On Floor	0700-1200	P	322	105
	Aman Walia			On Floor	0700-1200	P	308	109
	Dinesh Rana			On Floor	0700-1200	P	305	116
	Arvind Kumar			On Floor	0700-1200	P	303	118
	Sandeep Sharma			On Floor	0700-1200	P	301	119
	Sapan Kumar			On Floor	0700-1200	P	316	133
	Sushil Kumar			On Floor	0700-1600	P	541	33
	Jitin Vashisht			On Floor	0700-1600	P	571	85
	Jitender Sharma			On Floor	0700-1600	P	433	119
	Atinderpal Singh			On Floor	0700-1600	P	531	133
	Deepak Kumar			On Floor	0700-1600	P	534	152
	Rajeev Kumar			On Floor	0700-1600	P	542	165
	Ram Kumar			On Floor	0700-1600	P	612	165
	Kamal Kishore			On Floor	0700-1600	P	546	166
	Razia Begum			On Floor	0700-1600	P	541	167
	Sunil Verma			On Floor	0700-1600	P	542	168
	Nirmal Kumar			On Floor	0700-1600	P	541	169
	Kamaljeet Kaur			On Floor	0700-1600	P	595	174
	Chetan			On Floor	0700-1600	P	541	175
	Anil Kumar			On Floor	0700-1600	P	541	178
	Supreet Kaur			On Floor	0700-1600	P	541	183
	Shamli Sharma			On Floor	0700-1600	P	541	184
	Manoj Kumar			On Floor	0700-1600	P	541	184
	Harpreet Singh			On Floor	0700-1600	P	544	185
	Monika edward			On Floor	0700-1600	P	543	186
	Sunny Dhiman			On Floor	0700-1600	P	542	189
	Rajesh Kumar			On Floor	0700-1600	P	542	192
	Karan Kaushal			On Floor	0700-1700	P	384	78
	Nisha Thakur			On Floor	0700-1700	P	540	149
	Satwinder Singh			On Floor	0700-1700	P	544	173
	Davinder Kumar			On Floor	0700-1700	P	600	194
	Jaswinder Singh			On Floor	0700-1700	P	541	195
	Robin Thakur			On Floor	0700-1700	P	542	196
	Lal Singh			On Floor	0700-1700	P	553	200
	Amit Kumar			On Floor	0700-1700	P	544	202
	Harmeet Singh			On Floor	0700-1700	P	594	208
	Ravinder Angaria			On Floor	0700-1700	P	600	209
	Rajender Kumar			On Floor	0700-1700	P	601	221
	Gopal Gaurav			On Floor	0700-1700	P	601	223
	Naresh Sharma			On Floor	0800-1700	P	545	174
	Anish Patial			On Floor	0800-1700	P	534	176
	Narinder Rana			On Floor	0900-1400	P	323	57
	Satbir Kamboj			On Floor	0900-1400	P	355	63
	Ms.Ruby			On Floor	0900-1400	P	271	76
	Tara Chand			On Floor	0900-1400	P	300	79
	Mandeep Kaur			On Floor	0900-1400	P	301	80
	Narinder Singh			On Floor	0900-1400	P	300	85
	Pradeep Kumar			On Floor	0900-1400	P	301	85
	Kiran Bala			On Floor	0900-1400	P	308	85
	Kanchan Chhabra			On Floor	0900-1400	P	304	86
	Kapil Dev			On Floor	0900-1400	P	301	90
	Kavita Kumari			On Floor	0900-1400	P	302	91
	Ashok kumar			On Floor	0900-1400	P	300	95
	Srikant Saroj			On Floor	0900-1400	P	304	95
	Rajiv Kumar			On Floor	0900-1400	P	301	96
	Dalesh Kumar			On Floor	0900-1400	P	305	99
	Neha Bhardwaj			On Floor	0900-1400	P	308	100
	Mukesh Kumar			On Floor	0900-1400	P	301	101
	Preeti grewal			On Floor	0900-1400	P	308	101
	Rajinder Singh			On Floor	0900-1400	P	284	102
	Homchand Thakur			On Floor	0900-1400	P	302	103
	Anil Kumar			On Floor	0900-1400	P	302	104
	Munish Kumar			On Floor	0900-1400	P	304	105
	Anjana Vashisht			On Floor	0900-1400	P	302	106
	Anil Kumar			On Floor	0900-1400	P	299	107
	Prashant Awasthi			On Floor	0900-1400	P	301	113
	Deepak Kumar			On Floor	0900-1400	P	321	114
	Deven Rolly			On Floor	0900-1400	P	302	118
	Anoop Singh			On Floor	0900-1400	P	301	125
	Jaskirat Singh			On Floor	1300-2200	P	307	60
	Harpreet Mann			On Floor	1300-2200	P	337	78
	Prasanna Kumar Dass			On Floor	1300-2200	P	550	136
	Sandeep Kaur Randhawa			On Floor	1300-2200	P	538	145
	Chander Parkash			On Floor	1300-2200	P	550	148
	Tarun Malhotra			On Floor	1300-2200	P	543	159
	Shiv Kumar Mittal			On Floor	1300-2200	P	543	165
	Deepak Kumar			On Floor	1300-2200	P	542	167
	Triloki Nath			On Floor	1300-2200	P	541	180
	Muneesh Kumar			On Floor	1300-2200	P	543	180
	Surajpal Nandan			On Floor	1300-2200	P	544	181
	Manoj Kumar			On Floor	1300-2200	P	545	182
	Swaranjit Kaur			On Floor	1300-2200	P	541	196
	Anil Kumar			On Floor	1300-2200	P	540	205
	Ravi Kumar			On Floor	1300-2200	P	543	206
	Vinod Thakur			On Floor	1400-2300	P	487	45
	Jaswant Singh			On Floor	1400-2300	P	301	83
	Navdeep Kumar			On Floor	1400-2300	P	300	86
	Rohit Sharma			On Floor	1400-2300	P	377	86
	Neeraj Kumar Chauhan			On Floor	1400-2300	P	374	87
	Sanjay Kumar			On Floor	1400-2300	P	307	108
	Ankushkumar Jaswal			On Floor	1400-2300	P	340	112
	Ajay Kumar			On Floor	1400-2300	P	518	112
	Lalit Kumar			On Floor	1400-2300	P	505	119
	Parveen Kumar			On Floor	1400-2300	P	459	121
	Manoj Kumar			On Floor	1400-2300	P	521	129
	Kuljit Singh			On Floor	1400-2300	P	543	141
	Surinder Kumar			On Floor	1400-2300	P	570	141
	Vimal Kumar			On Floor	1400-2300	P	536	142
	Saloney Arora			On Floor	1400-2300	P	511	144
	Mohit Kundal			On Floor	1400-2300	P	547	144
	Vandana Bharadwaj			On Floor	1400-2300	P	476	151
	Pawan Kumar			On Floor	1400-2300	P	542	154
	Chetna Verma			On Floor	1400-2300	P	530	155
	Dushyant Kumar			On Floor	1400-2300	P	556	155
	Sandeep Dhiman			On Floor	1400-2300	P	427	159
	Vipin Kumar			On Floor	1400-2300	P	540	164
	Sanjay Verma			On Floor	1400-2300	P	556	164
	Naresh Kumar			On Floor	1400-2300	P	534	166
	Anu Bala			On Floor	1400-2300	P	547	166
	Jyoti			On Floor	1400-2300	P	547	167
	Bantu			On Floor	1400-2300	P	532	169
	Manish Arora			On Floor	1400-2300	P	534	169
	Dinesh Kumar			On Floor	1400-2300	P	523	170
	Uggar Sain Singh			On Floor	1400-2300	P	568	170
	Jeevan Kumar			On Floor	1400-2300	P	505	171
	Litesh Kumar			On Floor	1400-2300	P	553	172
	Tirath Singh			On Floor	1400-2300	P	540	173
	Ahmad Raza			On Floor	1400-2300	P	484	176
	Prakash Singh Bora			On Floor	1400-2300	P	542	182
	Rajneesh Kumar			On Floor	1400-2300	P	535	186
	Reena			On Floor	1400-2300	P	546	190
	Lalit Kumar			On Floor	1400-2300	P	566	191
	Rupa Anand			On Floor	1400-2300	P	559	192
	Monika Devi			On Floor	1400-2300	P	540	193
	Mandeep Singh			On Floor	1400-2300	P	542	193
	Jai Kishan			On Floor	1400-2300	P	502	197
	Sita			On Floor	1400-2300	P	563	197
	Brinder Singh			On Floor	1400-2300	P	537	200
	Supriya Dey			On Floor	1400-2300	P	540	201
	Ribeka Masih			On Floor	1400-2300	P	541	201
	Surjeet			On Floor	1400-2300	P	546	202
	Mohit Mohindra			On Floor	1500-0000	P	125	1
	Sachin Sharma			On Floor	1500-0000	P	440	22
	Desraj Sehrawat			On Floor	1500-0000	P	296	59
	Rajesh Dass			On Floor	1500-0000	P	309	68
	Naveen Kumar			On Floor	1500-0000	P	502	88
	Alice			On Floor	1500-0000	P	356	90
	Baldev Masih			On Floor	1500-0000	P	343	98
	Ashok Kumar			On Floor	1500-0000	P	437	117
	Maan Singh			On Floor	1500-0000	P	537	125
	Maninder Singh			On Floor	1500-0000	P	566	126
	Chander Sain			On Floor	1500-0000	P	544	127
	Sonika Kumari			On Floor	1500-0000	P	517	129
	Balbir Verma			On Floor	1500-0000	P	631	129
	Chandan Kumar			On Floor	1500-0000	P	429	130
	Naresh Kumar			On Floor	1500-0000	P	482	131
	Jasmeet Singh			On Floor	1500-0000	P	549	131
	Doom Ram			On Floor	1500-0000	P	530	132
	Mubasher sameer			On Floor	1500-0000	P	527	134
	Poonam			On Floor	1500-0000	P	511	136
	Ankit			On Floor	1500-0000	P	503	138
	Sik Kumar			On Floor	1500-0000	P	433	139
	Naveen Kumar			On Floor	1500-0000	P	542	143
	Pravinder Kumar			On Floor	1500-0000	P	441	146
	Vipin Dahiya			On Floor	1500-0000	P	528	147
	Shashi Kumar			On Floor	1500-0000	P	539	148
	Kuldeep Singh			On Floor	1500-0000	P	542	148
	Jai Bhagwan			On Floor	1500-0000	P	530	154
	Keshavarjun Swaroop			On Floor	1500-0000	P	517	155
	Uday Shankar			On Floor	1500-0000	P	458	156
	Pankaj Kumar			On Floor	1500-0000	P	550	158
	Mohit Kumar			On Floor	1500-0000	P	533	159
	Monika Choudhary			On Floor	1500-0000	P	440	161
	Kapil Kumar			On Floor	1500-0000	P	535	163
	Jasveer Kaur			On Floor	1500-0000	P	531	165
	Rakesh Bhardwaj			On Floor	1500-0000	P	541	165
	Bandna			On Floor	1500-0000	P	522	169
	Lalit Kumar			On Floor	1500-0000	P	530	169
	Samar Bahadur Vishwakarma			On Floor	1500-0000	P	531	174
	Deepak Kumar			On Floor	1500-0000	P	545	174
	Pankaj Pandey			On Floor	1500-0000	P	503	175
	Harmesh Kumar			On Floor	1500-0000	P	531	175
	Nitin Verma			On Floor	1500-0000	P	506	182
	Sunny Mahajan			On Floor	1500-0000	P	535	182
	Mahesh Dhiman			On Floor	1500-0000	P	532	188
	Rajat Saroch			On Floor	1500-0000	P	536	191
	Vikrant Sharma			On Floor	1500-0000	P	542	197
	Rajesh Kumar			On Floor	1500-0000	P	530	202
	Sanjeev Kumar			On Floor	1600-0100	P	80	0
	RajinderJoshi			On Floor	1600-0100	P	393	68
	Gurpreet Kaur			On Floor	1600-0100	P	326	95
	Rajinder Kumar			On Floor	1600-0100	P	390	99
	Vivek Dadwal			On Floor	1600-0100	P	320	104
	Rajendra Singh			On Floor	1600-0100	P	425	105
	Shashi Kumar			On Floor	1600-0100	P	414	109
	Sahil			On Floor	1600-0100	P	452	115
	Praveen Kumar			On Floor	1600-0100	P	476	119
	Amit KumarSharma			On Floor	1600-0100	P	446	122
	Jai Singh			On Floor	1600-0100	P	474	141
	Pawan Kumar			On Floor	1600-0100	P	475	141
	Vinod Kumar Mankotia			On Floor	1600-0100	P	464	143
	Surinder Kumar			On Floor	1600-2100	P	265	71
	Vijay Kumar Sharma			On Floor	1600-2100	P	315	84
	Punjab Singh			On Floor	1600-2100	P	297	94
	Parmeet Singh			On Floor	1600-2100	P	313	94
	Rama Kant			On Floor	1600-2100	P	301	102
	Baneet Kumar			On Floor	1600-2100	P	302	107
	Pankaj Kumar			On Floor	1600-2100	P	303	107
	Chandan Pratap			On Floor	1600-2100	P	301	110
	Kapil Dev			On Floor	1600-2100	P	302	110
	Sandeep Kumar			On Floor	1600-2100	P	302	113
	Suresh Kumar			On Floor	1600-2100	P	304	119
	Avtar Singh			On Floor	1600-2100	P	300	120
	Vaneet Kumar			On Floor	1600-2100	P	312	121
	Gursewak Shergill			On Floor	1600-2100	P	511	144
	Prince Kumar			On Floor	1600-2100	P	510	213
	Harpreet Kaur			On Floor	1700-2200	P	283	62
	Virender Kumar			On Floor	1700-2200	P	544	63
	Vikas Bharti			On Floor	1700-2200	P	513	69
	Nikesh Chauhan			On Floor	1700-2200	P	301	91
	Amrit Pal Singh			On Floor	1700-2200	P	301	95
	Santosh Shah			On Floor	1700-2200	P	379	96
	Vishal kumar			On Floor	1700-2200	P	370	97
	Altamash Khan			On Floor	1700-2200	P	305	98
	Sonu Kumari			On Floor	1700-2200	P	377	99
	Sameer Ahmed Bhat			On Floor	1700-2200	P	364	100
	Mukesh Kumar			On Floor	1700-2200	P	301	101
	Vineet Singha			On Floor	1700-2200	P	319	102
	Deepak Kumar			On Floor	1700-2200	P	300	104
	Hussain Khan			On Floor	1700-2200	P	374	104
	Suresh Sharma			On Floor	1700-2200	P	300	106
	Ravi Sharma			On Floor	1700-2200	P	362	106
	Amandeep Singh			On Floor	1700-2200	P	395	106
	Bijender Pawar			On Floor	1700-2200	P	301	107
	Gurjot Singh			On Floor	1700-2200	P	309	107
	Sumit Saini			On Floor	1700-2200	P	294	112
	Gurmit Singh			On Floor	1700-2200	P	302	113
	Arun Kumar			On Floor	1700-2200	P	370	115
	Suraj			On Floor	1700-2200	P	300	116
	Arun Bawa			On Floor	1700-2200	P	301	118
	Pooja			On Floor	1700-2200	P	363	118
	Ranjeet Singh			On Floor	1700-2200	P	377	123
	Gagandeep Walia			On Floor	1700-2200	P	301	124
	Rajni			On Floor	1700-2200	P	310	132
	Rahul Anand			On Floor	1700-2200	P	514	146
	Sandeep Singh			On Floor	1900-0500	P	340	8
	Dalvinder Singh			On Floor	1900-0500	P	502	42
	Parvinder Singh			On Floor	1900-0500	P	580	56
	Hamjot Preet Singh			On Floor	1900-0500	P	565	60
	Satish			On Floor	1900-0500	P	574	63
	Shiv Kumar			On Floor	1900-0500	P	613	63
	Niraj Thakur			On Floor	1900-0500	P	568	68
	Gurkaranbir pannu			On Floor	1900-0500	P	555	69
	Amit Kumar			On Floor	1900-0500	P	577	78
	Manju Bala			On Floor	1900-0500	P	600	90
	Amit Kumar			Escalation	Escalation	P	485	4
	Gulshan Kumar			Escalation	Escalation	P	471	7
	Khushbu Madaan			Escalation	Escalation	P	309	14
	Anil Kumar			Escalation	Escalation	P	312	15
	Surjit Singh			Escalation	Escalation	P	541	25
	Seema Kumari			Escalation	Escalation	P	542	33
	Durga Prasad Tiwari			Escalation	Escalation	P	543	35
	Naresh Kumar			Escalation	Escalation	P	541	38

inbound bpo

Thursday, June 5, 2014

Call Target Report Format inbound bpo

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