Today's Trend Till 0000 Hrs
| |||||
Calls offered
|
Calls Answered
|
Calls Ans in SL'A
|
SL%
|
AL%
|
ACHT
|
44222
|
43740
|
39481
|
89.73%
|
99%
|
145
|
Yesterday Trend Till 0000 Hrs
| |||||
Calls offered
|
Calls Answered
|
Calls Ans in SL'A
|
SL%
|
AL%
|
ACHT
|
43059
|
41915
|
32470
|
76.00%
|
97%
|
142
|
Last week Trend Till 0000 Hrs
| |||||
Calls offered
|
Calls Answered
|
Calls Ans in SL'A
|
SL%
|
AL%
|
ACHT
|
43264
|
42042
|
37744
|
88%
|
97%
|
150
|
Thursday, June 5, 2014
Intraday Report inbound bpo
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