Showing posts with label Intraday Report inbound bpo. Show all posts
Showing posts with label Intraday Report inbound bpo. Show all posts

Thursday, June 5, 2014

Intraday Report inbound bpo


Today's Trend Till 0000 Hrs
Calls offered
Calls Answered
Calls Ans in SL'A
SL%
AL%
ACHT
44222
43740
39481
89.73%
99%
145
Yesterday Trend Till 0000 Hrs











Calls offered
Calls Answered
Calls Ans in SL'A
SL%
AL%
ACHT
43059
41915
32470
76.00%
97%
142
Last week Trend Till 0000 Hrs











Calls offered
Calls Answered
Calls Ans in SL'A
SL%
AL%
ACHT
43264
42042
37744
88%
97%
150